What we collect, and why.
Short version: we collect what we need to take your order and get it to you, we don't sell it, and you can ask us to delete it.
When you order
To process an order we collect your name, email address, phone number (if you give it) and delivery address, plus the items you bought. We use this to take payment, dispatch your order, send you confirmation and tracking emails and deal with any return or warranty claim. We keep order records for as long as UK tax law requires, currently six years.
Payment
Card payments are handled by Stripe and PayPal payments by PayPal. Your card number never touches our servers; it goes straight to the payment provider, who tells us only whether the payment succeeded. Each provider has its own privacy policy governing what they hold.
Your cart
We set one cookie so your cart survives between pages and visits. It holds a reference to your cart, not personal details. It expires after a period of inactivity.
Analytics
We don’t currently run analytics or advertising trackers on this site. If that changes, this page will say what we use and why.
Videos
Some pages show KKPIT videos from YouTube. They load from YouTube’s privacy-enhanced domain and only when you press play, so nothing is sent to YouTube until you choose to watch.
Who we share it with
Your delivery details go to the courier delivering your order and to the warehouse that packs it. Payment details go to Stripe or PayPal as described above. We don’t sell your data or share it with anyone else for marketing.
We email you about your order. We don’t add you to a marketing list without asking.
Your rights
You can ask for a copy of what we hold about you, ask us to correct it, or ask us to delete it (subject to the records we must keep for tax purposes). Email help@kkpit.co.uk and we’ll respond within a month.