FAQQuestions,
Questions,
answered.
The things people ask us most before they buy. If yours isn't here, email us and we'll answer.
- Are you an official KKPIT dealer?
- We are an authorised UK KKPIT dealer. We are not the manufacturer, and we only sell KKPIT, from a UK warehouse.
- What is the difference between a kit and an RTR?
- A kit is the chassis kit, sometimes with a painted or clear body. Kit listings normally state that the motor, ESC, servo, radio, battery and charger are not included. An RTR (ready to run) car is supplied built. Each product page says exactly what is and is not in the box, so check it before you order.
- Which KKPIT model should I choose?
- Beetle is the 1/8 desert truck. XNR is the 1/7 rally car. KONE is one platform for 1/10 short course trucks, a 1/8 LBE buggy and a 1/9 TTE truggy. PDK is the 1/10 rear-drive drift chassis. KPM Kunpeng is the 1/8 monster truck. Compare all five models.
- How does the free battery offer work?
- Kits and ready-to-run cars qualify for our free battery offer. The current terms are shown on the product page. If you are unsure whether a car qualifies, email us before you order.
- Do you sell spare parts?
- Yes. There are over 290 KKPIT spare and option parts. The parts finder shows what fits each model.
- What does backorder mean?
- Much of the KKPIT range is on backorder by design. Backorder items are clearly marked on the product page and ship when stock arrives. We do not quote a lead time on the site because it depends on the item, so email us if you need to know before you order.
- Do you offer free delivery, and how fast is dispatch?
- UK orders over £129.99 ship free. Standard UK delivery is £10.99. In-stock items are dispatched promptly, and UK deliveries typically arrive within 1 to 3 working days. Backorder items ship when stock arrives. Full details on our delivery page.
- What is your returns policy?
- You have 30 days from delivery to return an unused item for a refund; faulty, damaged or wrong items are put right at our cost. Full terms on our returns page.
- Are prices inclusive of VAT?
- Yes. All prices are shown in GBP and include UK VAT.
- Do you ship internationally?
- Yes, worldwide on request. Email help@kkpit.co.uk with the items and your address and we’ll quote shipping. Import duties and taxes are the customer’s responsibility.
- Can you help me choose before I buy?
- Yes. Email help@kkpit.co.ukwith what you are after, whether that is the right model, which battery fits, or spares for a car you already own, and we’ll point you the right way.